Administrative Positions

Our Guiding Principles

Integrity

Integrity is keeping our promises.  TSSM will always keep every promise it makes to our clients, employees and suppliers. We will continue to hold integrity as our primary guiding principle to ensure that all who come in contact with us always receive the best version of us.  Our growth and business success have been built on a foundation of integrity, earning the trust of our clients and our people.

Quality

Quality applies to our products, services, marketing efforts, people and our relationships with each other.  TSSM will continue to be known as the highest quality products and services offered in the industry.  We only produce products and services that apply to our vision of Helping VCE students be the best they can be.  We will continuously look for improvements that will, over time, result in consistently superior products, services and performance.

People

We seek employees with integrity who are committed to preserving and enhancing the values and principles inherent in our Guiding Principles through their own actions.

We are fair with our employees and have developed and maintain an environment that fosters personal growth and encourages personal responsibility, not only for their individual jobs, but for the company as a whole.

Service

Like the Samurai warriors of ancient Japan who were of service to the emperor, TSSM will always be of service to our clients.  Every experience we provide to our clients, comes from a place of service.  There is no task too large for our dedicated employees to handle with excellence and finesse.  We promise exceptional service and are dedicated to creating moments of magic with our clients for them to remember for years to come. 

Growth

We look forward and focus on the potential of TSSM. Growth is continuing to reach for that potential, whether through expanding into new products or services, discovery of better ways to systemise and enhance our operation, or the personal growth and development of our people and their ideas.  We will always make decisions with a long term perspective and remove ourselves from any short sighted view and external forces, ensuring that growth will naturally occur.

It’s our responsibility to continue to grow so that we can serve more clients through our products and services, expanding on our vision of Helping VCE students be the best they can be.

Administrative Positions

We are seeking someone who is looking to get back into the workforce.  This role is most suitable for someone who can travel to the Melbourne CBD and can also travel on occasion to regional Victoria.  Own vehicle and driver’s license required.

TSSM was established in 2002 and we are focused on providing VCE schools and students with the most comprehensive educational programs and resources available.

Role Purpose:

To provide effective and efficient administrative support in the office.  The role provides general customer service to clients and prospective clients, including teachers, schools, parents and students, to ensure the effective running of the business.

We are searching for an enthusiastic and reliable person to permanently join our small but busy office team. If you are interested in a rewarding career, and want to be a permanent member of TSSM’s office environment, with a varied role of responsibilities that will ensure continued interest and job satisfaction, then this is the position for you!

As part of the role the successful candidate will be responsible for:

• answering calls from parents and teachers making initial enquiries and from existing clients
• updating and maintaining contact lists and databases
• assisting with enrolment applications and processing of enrolments
• assisting with the processing of school and student orders
• assisting with formatting and proof reading school resources
• assisting in the administration of our courses for students (some weekend work applies)
• preparing and managing invoices
• assisting with day to day tasks
• liaising with teachers and parents of current students
• monitoring online marketing activity, such as updating email templates and updating social media accounts

Candidates must have the following knowledge, skills and abilities:

• general office/business procedures
• proficiency in MS Office
• customer focus
• excellent time management skills and the ability to prioritise work
• self-starter and ability to work autonomously
• attention to detail and problem solving skills
• a positive and can-do attitude
• strong organisational skills
• excellent written and verbal communication skills
• competency with social media and website content, or ability to learn
• sound computer software skills

Programs used:

• MS Excel, Word, Access, Outlook
• Xero (or ability to learn)

Job Type:

• Permanent Part-time (estimated 24 to 30 hours per week); or
• Permanent Full-time (estimated 40 hours per week)
• Please contact TSSM for salary information.

Experience:

Must have prior experience working in an office (required)
Full training will be provided.

Location of Employment:

Suite 1, Level 14, 474 Flinders Street, Melbourne, VIC

Education:

Completed VCE or equivalent; and
Certificate I, II, III or IV in business or office administration
Specific training for the role will be provided

Language:

Fluent English spoken and written is required

Work Eligibility:

The candidate can work permanently in Australia, with no restriction on hours.

How to apply:

If you feel that you possess all of the above criteria then please forward your CV and a cover letter to info@tssm.com.au. Once you have done this, a selection officer will contact you regarding your application.